We strongly recommend you purchase trip insurance including trip cancellation and interruption insurance, which may reimburse you for cancellation penalties and extra trip expenses should a circumstance covered by the policy force you to cancel or interrupt your trip. We reserve the right to cancel the booking without prior notice if the deposit or balance is not paid by the deadlines as specified. In this case, we will apply any relevant cancellation charges as if you had cancelled, before making any refund . Unless indicated otherwise in advance, a reservation is confirmed when all of the paid elements are confirmed.
Any cancellation by a client must be made in writing either by email or fax. The date on which the cancellation notice is received by the company or its agents will determine the applicable cancellation fee.
Refund checks will normally be mailed within three weeks of cancellation, assuming we experience no difficulty or delay in receiving the corresponding refund(s) from the suppliers involved.
Once travel has commenced, no refunds or exchanges can be made in respect of accommodation, meals, sightseeing tours, transport or any other services which are included in the tour prices but not utilized by the tour member.
Unless indicated otherwise at or prior to the time of reservation, cancellations will be charged as follows:

- More than 30 days prior to trip departure. No charge, however  the deposit is non-refundable
- 29- 14 days before arrival: 20% charge
-  13-7  days before arrival: 40% charge
-  6-4  days before arrival: 60% charge
-  Within 3 days before arrival: 100% charge