Hi Quyen,
Thank you for organizing such a wonderful tour and for
everything to run so smoothly. Loved Halong Bay ,Mekong Delta,floating
village.Accommodation was excellent,staff wonderful,food very
good,drivers and guides exceptional.Would have loved to have spent more
time with the local people and families to find out more about them and
would have loved to go to some of the orphanage that Australians
support.The only down side was too many temples,I think we had 6 in one
day.Would definitely come again and will recommend your company to my
friends.
Kind Regards,
Eileen - Australia
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Hi Tu Quyen,
Just a quick note to thank you for meeting us on Monday, it was very nice to speak to you after all the emails. Thank you again for your assistance with the International Hospital, we had a good trip back to Melbourne and now we are home.
We had a great holiday in Vietnam and thanks for all the work you did putting it together for us and supplying us with such good guides and drivers.
We will see you again in the future,
Kind Regards,
Gill and David Scrase
----------------------------------------------------
Hi Thu ha,
I am very well thank you. How are you?
I
just wanted to say a huge thank you to you and the tour guides for
making our trip in Vietnam most enjoyable. The 14 days in Vietnam went
smoothly and we enjoyed every moment. The tour guide (Nguyen) in Hanoi
was excellent - he was very experienced and provided little anecdotes
whenever possible which made the trip very valuable. He spoke to my
husband and I in English and translated everything in Vietnamese for my
parents which I thought was very considerate. He did not leave anyone
out in a conversation at all. He truly made the trip for my parents and I
very memorable. To be honest all the tour guides were great! They
definitely made our first trip to Vietnam memorable.
Thu ha you
certainly did a fantastic job at preparing our customized itinerary - we
are most happy with how you try and accommodate all our requests and
also making sure our stay at every hotel was comfortable. My parents, my
husband and I have been talking to our family and friends about how
reliable and fantastic you and Asia View Travel are. You are very
professional, patient and made us feel comfortable. Initially when we
booked the tour with Asia View Travel we had various concerns as you
were in Vietnam and we were in Australia, we had no way of knowing if
you were a legitimate company. After numerous emails, your reassurance
and your flexibility in letting us pay the rest of the funds when we saw
you in Hanoi made us feel more comfortable and we definitely thank you
for that.
The hotels, car, food, accommodation were all above
expectations. We had a lot of family and friends who have been to
Vietnam and they have had some bad experiences with hotels and food and I
am sooo glad to say we did not have such problems and this is
definitely thanks to you and the tour guides.
Thank you once again for everything! I am most certainly going to refer your details to anyone who plans to travel to Vietnam.
Kind regards,
Jenny - Australia
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Dear Quyen,
Both Robin and I would like to thank you for all your conscientious assistance and organisation in preparing our itinerary for our recent trip to Vietnam.
You provided excellent and prompt service in all areas, even in times of unexpected and uncontrolled conditions.
Tour guides were: friendly, attentive, informative and professional
Tour drivers were: experienced, competent and safe
Tour meals were: appetizing, varied in Vietnamese cuisine, appealing to the eye
Hotels were: comfortable, had top class restaurants and facilities
We throughly enjoyed your country, varied minority cultures, people and the food, which has left a lasting impression on us. We will certainly share our experiences with our family and friends and suggest they include Vietnam as a “Must See” place to visit.
Our first time and overall impression of Vietnam is – A country steeped deeply with a distressing history ; of which it’s people have endured tremendous hardship; however despite this have witnessed the Vietnamese people to display inner happiness and contentment who are patient and tireless workers and immensely resilient.
We will gladly recommend and refer your high standard of service to anyone we know in Australia, who intends to visit Vietnam. We wish you all the best for the future on a personal and professional level in all that you do.
Thank – you once again.
Your sincerely
Jean Latchem & Robin Latchem - Australia
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Hi Thu Ha,
Thank you very much for your follow up.
We have had a very interesting trip. All the logistics worked very well: the tour guides, drivers, hotel accommodations and traveling arrangements worked out as planned. Thank you very much for all the organization. Should we or our friends decide to visit Vietnam, Cambodia or Laos we will ask for your help in making the travel arrangements.
Regards,
Darek Okarmus - Canada
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Dear Tu Quyen
It
was so lovely to receive your email! We really had a wonderful holiday
in your beautiful country and have returned home with so many memories.
Vietnam will always be very special to us now.
We enjoyed Sapa very much and the rain didn't worry us. Brian was a bit sick for a day or so but recovered quickly.
It
was wonderful to meet you in Hanoi and to thank you for all the
organising you did for us. You are very good at your job. We would have
no hesitation in using Asia View Travel again and also will certainly
tell our friends what an excellent company it is!
Our hotels
were excellent, as were the restaurants we ate at, except for the one on
Bamboo Island near Nha Trang. It wasn't of the same standard as the
others. But we certainly had some delicious food during our holiday.
Our
guides were top quality, with lots of interesting information on local
and national history. They also made us feel safe and well looked after,
particularly Con Minh Tri in Saigon. He was just the best!! And we had
good drivers, something very important on the busy roads in Vietnam.
So thank you once again for your help in making our holiday such a wonderful experience.
Our very best wishes to you,
Cheryl Wallace - Australia
--------------------------------------------------------------------------Dear Mrs. Thuha,
We have safely arrived to Ho Chi Minh City on the 21st. Just want to let you know that everything went very smoothly, and we are very happy with the tour that you designed. Despite having to pay more because of the Laos visa issue, we are still very pleased that we chose to go with such an honest and trustworthy tour agent, Mrs Thuha. The guides in Laos were excellent; in Luang Prabang, my cold got worse and lost my voice, the guide (Keo) took me to the hospital for medications, he was very caring and nice. I really appreciated that. Mon, the guide in Vientiane was very knowledgeable and clear, we wanted to see the Buddha park and he brought us even though it was not on the itinerary. The guide in Phnom Penh was knowledgeable as well but the tour was too short because we only finished lunch at 2:30pm, and the tour finished at 5:30pm.
I will write you a testimonial when I return to Canada!
Thanks!
Jade - Canada
------------------------------------------------------
Hello Quyen,
Catherine, her mum, daughter and I had a wonderful trip through Vietnam thanks to your excellent organisation and suggestions for the trip's itinerary.
We had great guides and drivers, particularily in Hanoi, Nha Trang and Hoh Chi Minh City. They were knowledgable, helpful, reliable and fun to be with. We enjoyed the friendliness of the local people, the sites, the food and the different activities.
There is only one small suggestion we would make should you offer the same itinerary to somebody else, and that is to spend half a day at least at the White Sand Doclet Resort outside Nha Trang, as it is such a beautiful beach, leave for Lak resort in the afternoon, as there would still be enough time the next morning to do the elephant ride and the dug out canoe excursion to visit the Jun and M lieng village before driving back to Buon Ma Thuot.
Also please warn anybody stopping at Lang Co Beach not to get taken in by some locals on the beach asking wether they could change some Euro coins for Euro bills. Catherine wanted to be helpful and accepted to change what she thought were 10 Euro coins of 2 Euros each, only to realise later that it was only the top coin on the pile that was a 2 Euros coin and the rest of the pile were some other coins that had exactly the same size and weight than the Euro, but weren't Euros. She wasn't wearing her glasses at the time and didn't realise she was being cheated!!
Anyway, we hope very much to be visiting Vietnam again at some stage in the future and will no doubt have you organise the next trip too :-)
Warm regards,
Ursula, Catherine, Josephine and Emily - Australia
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Hi Quyen,
Yes, am back safe and sound!
We enjoyed the
whole experience through Vietnam and Cambodia, and I'll definitely be
passing on your contact info to my friends who are planning to travel
to South East Asia. The itinerary, accommodations, drivers and guides
that we had were exceptional and very accommodating for changes that we
had to make based on the weather (particularly in Siem Reap). The
food selections for lunch and dinner were great as well.
We knew
it would be a very hectic pace at the outset, as we were trying to cram
a lot of sightseeing in a few days - but very well worth it!
Thanks
for organizing the trip - I'll be in touch over the next few months.
I'm looking at doing 1 trip that covers Thailand & Laos, and
another that includes Malaysia and Bali.
Cheers,
Delicia - Canada
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Dear Asia View Travel and Thu Ha,
I am pleased to
write this letter of reference for Thu Ha, who assisted me in planning
my recent trip to Vietnam and Cambodia through Asia View Travel. With
the assistance of Ms. Thu Ha, I was able to arrange a complete 22 day
itinerary which particularly suited the needs of myself and my wife. The
trip unfolded exactly as per our plan, with no hitches or unpleasant
surprises.
My dealings with Ms. Thu Ha were
entirely over the internet from my own office in Toronto. I advised her
as to the duration of our stay and our interests, and she was able to
plan for us a complete itinerary that met our needs. Once in Vietnam,
Ms. Ha took the time to meet with us personally, and in fact followed up
later on in our trip by telephone to ensure that everything was
proceeding smoothly. With her assistance, our trip turned into a
fascinating and hassle free experience.
Needless to say, I
initially had some concerns about sending money to Vietnam to a person
and company with whom I had never dealt with before. My concerns were
all groundless. The advice and service which I received was beyond my
expectations.
In short, I would not hesitate to recommend Ms. Thu
Ha and Asia View Travel to anybody who is considering a trip to Vietnam
and/or Cambodia
Yours very truly,
Murray E. Lightman - Canada
---------------------------------------------------------------------------Tu Quyen
Sorry for slow response, we have been very busy with family issues.
Regarding
the trip, it was great. Your vehicles & drivers where very good,
but your guides made the holiday. Personally for Dianne & myself we
came away with very good feelings about Vietnam, believe this was
directly due to the guides that went out of there way to help with the
little things plus their knowledge & humour was excellent.
We
will be visiting Hanoi & Sapa again & look forward to booking
through Asia View again. It was very nice to meet you personally at the
King Ly hotel, always good to put a face to the emails & bookings.
Thank you again & you can count on good expressions to friends about Asia View.
Good health to you & your family
Dianne & John - Australia
--------------------------------------------------------------
Dear Mrs. Thu Ha,
Time flying fast, we have already returned from Vietnam for more than a week. We hereby thank you for your perfect arrangement and kind concern during our stay. Although my daughter (before departure for Vietnam) and my wife were not feeling well during the trip, we still enjoyed everything, the people are friendly and the scenery are beautiful. I and my son also enjoyed the Vietnamese food. We also would like to extend our great appreciation to both tour guides, Mr. tung in Hanoi/ Ninh Binh and Mr. Hoa in SAPA and the drivers, who are all professional and helpful.
If there is opportunity, I would not hesitate to refer your Company to my friends for planning their trip to Vietnam.
By the way, I attach the above photo which were taken during the trip for Mr. Tung and Mr. Hoa.
Thank you and best regards,
Cheo Gek Long - Singpore
------------------------------------------------------------
Hi Tu,
Thanks very much for the follow-up, very thoughtful of
you. It really was a pleasure to experience life and culture in Vietnam
and Cambodia, it was both an education and entertaining experience. The
transportation, accommodation, and food were very nice. I would like to
focus on the guides as in my opinion, they have the biggest impact on
your trip.
Hanoi - Tui - Excellent, very knowledgeable, friendly
and informative. I really enjoyed listening to him and he made every
effort to accommodate the requests my mother made to see original art.
Hoian
- Nga - Good. Nga performed at the expected level, and we did
appreciate the effort she made to wear the Vietnamese traditional dress
Saigon - Tri - Good. Tri performed at the expected level
Siem
Reap - Benk - Excellent. We enjoyed Benk the most as he had in depth
personal knowledge about Siem Reap, adding personal anecdotes where ever
possible, and demonstrating skill in both Sanskrit, and English. I
can't say enough about his approach of telling the full stories of each
of the major places of interest and artifacts within.
I do have a friend interested in a similar trip, and will pass your contact information along to her.
Regards,
Justin Michalak - Singapore
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Dear Thu Ha,
Thanks very much for organising the trip for our family. We had a great 3 weeks holiday in Vietnam and Cambodia.
The
level of service we received from the tour guides, drivers,
restaurants, and hotel accommodation were all fantastic. We could not
have asked for any more.
My family and I appreciate all the hard work you had put into our trip. The 22 days went smoothly as per our itinerary.
The
cities and places that we had visited were all amazing. We love the
beautiful beaches Vung Tau, Nha Trang, Hoi An, Hue and Ha Long bay in
Vietnam and the famous temples Angkor Wat & Angkor Thom in Siemreap.
I
would like to personally thank you for spending time with my family
over dinner and appreciate the several phone call check-ups making sure
we're all ok.
I'll no doubt be recommending you and your company to my friends should the consider visiting Vietnam or Cambodia.
Thanks & Regards,
Kuni from Sydney, Australia
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Dear Miss Quyen
It was wonderful to meet you in Hanoi also.It was nice to be able to thank you in person for all the organising that you did for us.
We were so pleased with everything from Asia View. All of the Hotels were good.The Sunrise at Nha trang was a great surprise.
The guides were all, so very good and informative. The tour programs were also good-we had plenty of time to see and enjoy everything.
We will be recommending Asia View to all of our friends when they travel to Vietnam and Cambodia.
Yours Sincerely
Ian and Dianne Turnbull - Australia
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Dear Tu Quyen,
Thanks for writing. We arrived in Hanoi yesterday and are staying at the Sunny Hotel, in the Badinh Dist,. We will be here until 14 May when we move into The Metropole in the Central District. We'll be there until the morning of the 17th when we leave for home. If you have time for a lunch or a morning or afternoon coffee, I would love to meet you and thank you personally for doing such a good job. I don't know which location would be better for you.
We loved the trip on the river. The boat was good, the crew was good, the cook was great, the scenery was fabulous. We have recommended it to our friends and we have friends who live in Saigon who are also interested in such a trip. Having the boat entirely to ourselves was a real treat. The boats that transferred us between PhnomPenh and Chau Doc was perfect and the young woman who was in charge of us was fabulous. The car that picked us up in My Tho was clean, the guide spoke good English and we arrived in Saigon in a flash. It was over all to quickly, but remains one of the definite high points of this trip. The captain of the boat was dependable, knew the river well and his skills in boat handling were very reassuring. I have spent a fair amount of time on boats and when I saw the river traffic I was at first concerned that he be skilled or else we could have been in trouble. But his actions quickly put me at ease. The food on the boat was absolutely superb. I think you should advertise that chef's trips as a Gourmet Cruise. He's first class. And I liked the combination of Vietnamese lunch and western dinners. It gave him a chance to show off his skills. Everything in the cabin worked as it should. It took us a day to figure out that we had to turn on the hot water in the shower and a grab rail in the shower would be helpful as the floor get slick when wet. But no complaints. Oh, I would have liked it if the captain had marked each days progress on the nautical chart so we'd have some idea of where we were.
Thanks for asking and I'm also recommending you to all our friends. Everything you promised happened. On time, cost what you said it would and was done by people who know how to do their jobs. They live up to your standards, Tu Quyen. Good for you. Let me know about meeting in Hanoi. martha
Martha Northup - USA
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Hi Thu,
Again many thanks for all your help during our time in Vietnam, we were very impressed with the service provided and would not hesitate to use Asia view Travel should we return to SE Asia and recommend you to our friends. I would like to point we were very happy with MR. Khanh who was
our guide in Ho Chi Minh and was particularly good at his job.
Mr Paul Simpson – United Kingdom
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Dear Thanh,
We have now been home for 2 weeks and have just celebrated our sons
wedding day.
Our trip to Vietnam has been the very best holiday and
overseas travel experience that we have ever had. We cannot stop
telling our friends and anyone who will listen just how wonderful it
was. The itinerary that you presented for us was so diverse and so well
organized we were continually surprised by everything your country had
to offer.
We appreciated the punctuality of tour guides and drivers,
the cleanliness of the vehicles and the broad knowledge of each guide
for their particular region. We loved the food, had lots of fun at the
cooking class in Hoi An, and loved the restaurants that were selected
along the way. We felt very special and thoroughly enjoyed these dining
experiences.
The highlight of our trip was the Mai Chau trek with Mr
Wah Hoa as our guide, and Tu who accompanied us and prepared meals
along the way. We felt totally immersed in the culture of the H'mong and
White Thai people, appreciating the natural landscape and farming areas
that we passed through. Not to mention the hospitality of the families
that we visited.
We hope to visit again in the next couple of
years, including Laos and other areas in North West Vietnam. We
thoroughly enjoyed Mr Wah Hoa's company and would join his treks or
adventures at any time. Could you please correct me if I have spelt his
name wrong, as I would like to have the correct spelling for my photo
album.
After hearing some horror stories from other travelers,
traveling with other companies with regard to handwritten names at the
airports, we noticed and appreciated the professionalism of your
company with our names clearly and consistently printed by computer
printout at every pick up point. (Not able to be copied by Taxi
drivers).
Thank you once again, and we will contact you for our
future travel arrangements and will happily and confidently recommend
you to our family and friends planning the trip to Vietnam.
Richard Jennings - Australia
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Dear Tu Quyen,
I hope this finds you well.
We are finally back home, we arrived back on the 15th September. We have been traveling to Asia for the past 20 years but this was the first time to Vietnam and we enjoyed the experience very much.
Firstly we thank you Tu Quyen, as our personal contact at your company, level of service was excellent. We are glad you liked the flowers, it was a just small token of our appreciation for the effort you put in to make our visit a memorable one. Missing Sapa was at first a disappointment, but Mai Chau more than made up for it, we loved it. All of your staff were very good, including the drivers, but a special mention for Mr. Wah Hoa ..... he is a credit to your company, not only for his level of professionalism but also his happy and friendly nature made us feel very comfortable and welcome.
We were very happy with the level of accommodation and quality of the food at all times. We would definitely use your services again if required and would also recommend you to any of our friends. Our very best wishes to you and please pass on our regards best wishes to Mr Wah Hoa.
Thanks again Tu Quyen,
John and Barbara - Australia
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Hello Ha,
Just wanted to send you an email to let you know that we had a wonderful trip
We very much enjoyed our stay in Vietnam and Cambodia and our guides were good, especially the guides we had in Hanoi, Saigon and Phnom Penh!
Just wanted to let you know that even with the issues we had with our luggage and the weather, we had a wonderful time.
Thanks
Paul Faigle - Australia
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Hi,
Thanks for organizing such a perfect trip. We were
absolutely pleased with all the arrangements (guides, cars and food). The
service on the junk was also very good and the food there was excellent. We
loved Halong Bay,
Hoi An, Hue and
the Mekong Delta.
You'd mentioned that -- "We just get the promotion from
Hoian hotel 4* and would like to upgrade your hotel in Hoian from Van loi 3* to
Hoian 4*". We still stayed at Van Loi. Was there a change? The Van Loi
hotel was also good, so no complaints.
I will definitely contact you if I plan to go to Vietnam again or go to Cambodia
and/or Laos.
Regards,
Vishal Arora - India
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Hi Tu Quyen,
Thanks to all the wonderful work you did in
organizing our trip. We had a perfect trip to Cambodia and Vietnam.
Everything went so smoothly without any problems, it was truly a
vacation. We loved Sapa and the cycling through the country side. We
were very happy with the accommodation, food and effort put into making
our trip comfortable & enjoyable. Our guides were all great. Each
one of them was informative and friendly – making us feel very welcome
and special.
I hope to visit Vietnam again myself sometime in the near future. I
will definitely recommend you to my friend planning the trip to vietnam.
Best wishes to you & your family !
Thanks again,
Caroline - Australia
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Hi Tu,
It was very nice to meet you in Hanoi & be able to thank you personally for all the wonderful work you did in organising our trip.
We had a fantastic time and were very happy with the accommodation, food and effort put into making our trip comfortable & enjoyable. Please thank our fabulous guides – Truong in Hanoi, Hahn in Hue and Minh in Ho Chi Minh City. Each one of them was informative and friendly – making us feel very welcome and special.
We will recommend your company to anyone planning a trip to Vietnam.
I hope to visit Vietnam again myself sometime in the near future.Best wishes to you and your family!
Kind Regards,
Billy – Australia
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Hi Ha,
Thanks for excellent holiday in Cambodia. Everything was arranged very well. Guidance was good and hotels as expected. I will recommend Your services to my friends. WE probably consider to have our next year holiday in Vietnam and Laos. I will contact later. We want to play golf and dive if possible and of course to see the important places.
Best Regards
Mr Kari Viljanen – Finland
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Hi Tu
We are now back in our home in Spain after a fantastic vacation in Vietnam and Cambodia. We wish to thank you for the time and effort you and your team put into our trip to make it a most memorable experience, the guides, drivers and their transport were of high standard, all of which had a high standard in there knowledge of there country and of the sites of which they guided.The hotels which were part of the trip were of excellent quality and the services they provided were all carried out with the utmost courtesy and the broadest of smiles,(we just loved it). The train Journey we would not have missed,(being in the middle of Tet holiday,our timing was perfect).
Our R&R! on Phu Quoc in the Thien Hai Son was wonderful so restful after the busy pace of our mainland tour, a place to absorb all that we had seen.
The Cambodian adventure guides,drivers hotels and sight seeing excursions were of the same excellent quality.
Thanks once again for the planning of a fantastic trip, I will recommend your services to anybody.
Regards
Richard Varney – Spain
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I write to thank you Ms Tu on behalf of my party for the excellent trip to Vietnam and Cambodia. From the moment we set foot in Hanoi to our departure from Phnom Penh everything went exactly to plan and was to the highest standard. The travel arrangements went like clockwork. The flights, transfers, pick-ups etc were all efficient and punctual and meant that no time was wasted on any part of the journey. The hotels were of an excellent standard with service to match. Our five guides were extremely knowledgeable, informative, helpful and friendly. The dining arrangements were very good, allowing us to experience a wide selection of Vietnamese and Cambodian food in local restaurants. Our programme was full to overflowing but, as we were an individual tour, always flexible enough to meet our demands. The sights we visited were both interesting and spectacular, and our guides knew how to get the best from them.
Finally, to yourself. I have travelled widely throughout the world but have never had such an excellent tour organiser as you. Your ability to build a program which was tailored to our wishes; you overall efficiency; the speed of your responses to my emails, and your friendly. personal way of working all made this trip by far the easiest to organise.
I will have no hesitation in recommending your company to friends.
I wish you and your family every success and very best wishes for the future.
Warmest regards
Mr Christopher Dean - England, United Kingdom
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Hi Nhung !
Thanks to all your hard work and organization we had a perfect trip to Cambodia and Vietnam. Everything went so smoothly without any problems, it was truly a vacation. We loved Sapa and the cycling thru the country side. Our guides were all great.
I'm sorry we didn't get a chance to meet when we were in Hanoi. I was looking forward to meeting you after all the work you did on our trip.
I am still trying to edit all of my photos all 900 of them!
Again thank you and if we can ever do anything to help you please let us know.
Glenn and Joan Yamada – NE Seattle, WA