WE ACCEPT THE FOLLOWING PAYMENT METHODS:
1 /Bank Transfer to our bank account:
Account name: Asia View Travel Co., Ltd
Account number: 0011373147721
Bank name: Join Stock Commercial Bank for Foreign Trade of Vietnam
Bank Address: 31 -33 Ngo Quyen Str., Hoan Kiem Dist., Hanoi, Vietnam
Tel: ++ (84 4) 39368547
SWIFT: B FT V V N V X 001
Please cover both your bank and our bank's fee so that we can get enough your payment
2 /Master Card /Visa Card/ JCB/ Amex by Online payment system
For payment by credit card, we require 3.5 % for credit card fee. We connect with OnePAY Payment Gateway to accept Online Card Payment (www.onepay.vn ). All of your card information is processed through SSL protocol with international card security standard. Your card information will not be stored at our system (Merchant).
We will send you the Payment Link to pay us online with Visa, Master Card, American Express, or JCB Card To make the payment, you will input the following card information:
• Card Number
• Expiration Date
• CSC (Card Security Code – CVV, CVC)
• Billing address (Card holder’s address which has been registered with the Issuer Bank)
• Click “PAY”.
• Online payment password (If you have enrolled 3D- Secure Program for your card with the Issuer Bank namely Verified by Visa for Visa card, MasterCard Secure Code for MasterCard, and J- Secure for JCB Card ).
3/ Western Union
You can send us deposit through the Western Union Services which is very quick, easy and safe.
Western Union Services (Quick, famous http://www.westernunion.com/info/selectCountry.asp)
Recipient information in case you use the Western Union Services :
Recipient's name: Dinh Tu Quyen (Last name: Dinh; Middle name: Tu; First name: Quyen)
Cell phone: 84 904284484
- After sending the money, please tell us the full name of the remittee, sum of money, details of your address, and also the Money Transfer Control Number provided by Western Union.
- Western Union is the quickest way to pay us. We can get your money in a couple of minutes after you send the money. So it is strongly recommended for the urgent bookings.
BOOKING TERMS & CONDITION
1/ How to book with us?
We make your online booking extremely easy, comfortable and without any apprehension over your security, privacy and concern about online reservations. Just complete our “ Reservation Form” and send it back to us via Asia View Travel’s email address or by fax. Upon confirmation of a reservation, a 30% (thirty percent) deposit is requested. You can choose one from our payment methods (Credit card, Bank transfer and Western Union). Right after receiving deposit, we will process all services and issue the service voucher as the final confirmation within 4 working days. The service voucher will be sent by email/fax or snail mail to passenger. The rest of the payment for the total or business service package should be paid at least 20 days prior your arrival date, unless otherwise stated or agreed.
All trips require a deposit of 30% of the total amount. The remaining balance of the tour price or business service package is due 30 days prior your arrival date. Any failure to complete the payment of balance by the due date may result in booking cancellation without any refund.
3/ Cancellation and Refund policy
Rights to refunds if you change or cancel your reservation are sometimes limited as we usually need to prepay some suppliers, and our negotiated rates are obtained through committing to advance payment. We strongly recommend you purchase trip insurance including trip cancellation and interruption insurance, which may reimburse you for cancellation penalties and extra trip expenses should a circumstance covered by the policy force you to cancel or interrupt your trip. In the event we cancel a trip, for any reason, all money for services described in the reserved itinerary, less airline ticket cancellation fees, will be refunded.
Any cancellation by a client must be made in writing (email, fax or other). The date on which the cancellation notice is received by the company or its agents will determine the applicable cancellation fee.
Refund checks will normally be mailed within three weeks of cancellation, assuming we experience no difficulty or delay in receiving the corresponding refund(s) from the suppliers involved.
No refunds or exchanges can be made in respect of accommodation, meals, sightseeing tours, transport or any other services which are included in the tour prices but not utilized by the tour member of GROUP/ F.I.T
Unless indicated otherwise at or prior to the time of reservation, the following charges per person will apply in the event of cancellation prior to arrival:
- More than 60 days before arrival: 15% charge
- 60 – 36 days before arrival: 20 % charge
- 35- 15 days before arrival: 30 % charge
- 14 - 7 days before arrival: 45% charge
- 6 - 4 days before arrival: 60% charge
- Within 3 days before arrival: 100% charge
4/ Travel Insurance
Travel insurance is not included in our tour price. It is the client's responsibility to verify whether his/her local health insurance carrier provides coverage while traveling. Asia View Travel strongly recommend that you purchase a comprehensive travel insurance policy in your country to cover all cancellation charges, luggage claim, medical expenses, accident and others.
5/ Our prices
Our prices are based on the US Dollars. We have no hidden cost as we always state clearly what include and exclude on the itinerary for each tour or service. The prices on the website are valid as indicated, but may be varied at any time by suppliers. Prices are subject to change without notice. Please check with us for confirmation of prices prior booking. Asia View Travel reserves the right to revise the itinerary or substitute comparable accommodations and other tour inclusions. This is necessary because sometimes things change - restaurants close, quality of hotels change. We make every effort to provide the best, and will always monitor tours and locations to make sure you get the best for your value. From our price list on individual services you can see which hotel(s) we use for the particular itinerary in every region of the country. If you need detailed description of hotels, please do not hesitate in contacting us.
Asia View Travel is not responsible for any loss, injury or damage sustained by passengers. Additional expenses incurred due to delays or postponement of any scheduled flight, the missing of the flight, changes in the travel programs, routes or timetables, accidents, strikes, sickness, war, riots, inclement weather, political restrictions must be covered by the passengers. Passengers are required to have full travel insurance covered. This include trip cancellation, medical emergency evacuation, and other coverage. Airline schedule, train timetable and local conditions may affect accommodation and itineraries. Should this occur, Asia View Travel will endeavor to substitute a suitable arrangement of similar value.
It is your responsibility to ensure that you comply with all the visa and health requirements of the countries you intend to visit. We cannot be held liable for any illness, delays or costs resulting from your failure to meet these requirements. Please make sure that your passport is valid for at least 6 months from the day you arrive at your destination. Some countries may require a passport validity of more than 6 months and requirement for entry may vary from time to time and country to country. If in doubt, please consult the respective consulates.
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